![]() ![]() 21.Ensure Succession Planning at Hubs and implement special retention plan for HIPO talent. ![]() ![]() 20.Managing environmental bodies and statutory compliances. 19.Achieving Maximum Productivity of manpower. 18.Team Management, Training and Development of Hub teams. 17.Ensure commercial and statutory compliances are met along with the support of teams. 14.Filling Gaps in employee head count within turnaround time. 13.Ensuring Area Deliverable are met duly reported. 12.Ensure 100% ZTP (Zero Tolerance Policy). 11.Ensuring employee engagement initiatives are implemented. 10.Promptly and effectively manage customer escalations. Ensuring stock accuracy is maintained at all Hub assigned to him. Ensuring Customers are delighted at all times. Continuous Process Improvement and Adherence of Quality Standards at all times. Achieve productivity of Van/Bike as per budget. Proper planning and coordination with support team for recovery if any. Achieve Zero lost shipment, shrinkage within hub and enroute. Maintain the cost of operations as per budget. Accountable for all Hub Operations under the span of control and seek intervention from superior as appropriate. That standard operating procedures are adhered by the Hub teams at all time.Ĭommunication Skills, Team Handling, Problem Solvingġ. The Area Manager s role is to ensure that 4- 6 Hubs assigned to them are managed in a cost effective and profitable manner. The purpose of this job role is to lead Cluster Managers/Hub In-Charges through planning, organizing, controlling, coordinating and coaching. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME s do business online. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle. Teleperformance Global Services Pvt Ltd, (1)įlipkart is India s largest e-commerce marketplace with a registered customer base of over 150 million. NBFC ( Non Banking Financial Services ) (4) ![]() Operations Management / Process Analysis (95) ![]()
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